Increase financial performance, operational efficiency, and customer engagement.
The way people interact with the world around them has changed, and that includes the way your customers interact with you as a utility company. They want a quick, easy way to connect with your services. Are you providing it?
Our customer engagement solution makes it easy for your customers to manage their utility accounts, chart usage data, and pay their bills directly from their smartphones or tablets. It’s convenient for them, and it’s valuable for you because it can help:
See firsthand the comprehensive features and attractive, easy-to-use design.
Talk to our team and find out how much your investment will be.
Give customers the visibility and options they need to manage their consumption.
Your customers can access the information they need when it’s most convenient for them. As a completely customizable self-service web portal solution, the SilverBlaze Customer Portal offers features customers demand, including: e-billing, payment, customer usage, and more.
Ensure your utility customers are able to send and receive the information they need quickly and conveniently, with SilverBlaze Smart Forms, built with our workflow software. These beautiful and easy to navigate forms improve customer experience.
Comprehensive and featured rich add-ons for the SilverBlaze Customer Portal include smart metering, demand and outage integration, telecom, and our content management system.
At SilverBlaze, we know you want to be the leading utility company in your area. In order to do that, you need to engage and empower your customers. But that’s hard to do when you don’t have the right customer engagement platform, which leaves everyone feeling frustrated and disconnected.
We believe you deserve the tools you need to improve financial performance, operational efficiency, and customer engagement. We understand how difficult it can be to get customers to engage, which is why we’ve been offering utility providers like you award-winning software solutions since 1999.
Getting started with our platform is simple.
First, view a demo to see how it works. Then, get a custom quote. And finally, put it to use, so you can maximize customer engagement and see a real impact.
In the meantime, check out our featured case study to see the benefits of using our platform. It’s time to stop worrying about all the issues that come with low customer engagement, and instead, transform your operations to become the leading utility company in your area.
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