Embrace Customer Engagement With Capricorn
Customers of public, private, and municipally-run utilities can view and pay their electric, water, gas, and other service bills at any time of day, from any location.
Customers can access their account details & bills on-the-go, making it easy to pay on time at the touch of a button while freeing up your staff to provide great service.
Customers can track their utility usage, compare it against neighbours or their own previous consumption, make adjustments to their behaviour, and more!
We Are SilverBlaze
Innovative and customer-driven, SilverBlaze provides customizable web self-service and customer engagement portal software to private, public, and municipal utility providers throughout the United States, Canada, and the Caribbean.
SilverBlaze focuses on ebusiness and collaboration, and are a leader in the field. We specialize in providing self-service web portal and automated workflow solutions to gas, electric, water, and other utility providers.
Our software, Capricorn and Apollo, is completely customizable, and has been implemented by dozens utility clients of all sizes—each of which has very specific needs and goals. Our software works independently—as well as in concert—to engage your customers and improve customer satisfaction, employee efficiency, and your revenue cycles.