Conservation & Demand Management
The long-term plans of any utility provider must include objectives for managing conservation and demand. These policies are designed to modify your customer’s demand for your utility’s services, and encourage customers to reduce utility usage during peak hours. By engaging, educating, and incentivizing utility customers to monitor and adjust their consumption accordingly, Capricorn—the award-winning self-service web portal solution from SilverBlaze—provides the tools which utilities need to achieve their conservation and demand management goals.
Easily Educate Utility Customers With Capricorn
Capricorn provides utility customers with an easy-to-navigate, intuitive, feature-rich hub where they can track and monitor their consumption. This data can be broken down to provide customers with a clear picture of when and how they’re using their utilities. Once they have access to this information, customers can compare their data usage with previous years—as well as with neighbours—in an effort to reduce and better self-regulate their utility consumption.
Remind Customers of Their Goals via Smart Metering and Push Notifications
With Capricorn’s Smart Metering module, customers can track their data usage for a completely up-to-date picture of their consumption. In addition, push notifications allow utility providers to instantly notify their customers if they are exceeding their usage goals on a daily, weekly, or monthly basis. By keeping customers informed every step of the way, utility providers can ensure they are making smarter decisions—helping everyone meet their conservation and demand management goals.
Capricorn Helps Your Utility Meet its Goals
Engage and empower your customers with the tools you need to achieve conservation and demand management goals with Capricorn. Ready to go out-of-the-box and easy to integrate with your existing systems, Capricorn can help you increase customer satisfaction and deliver value right away.