Solutions by Department

Streamline your workflows, improve your efficiency, and ensure your data is properly collected and compiled with Apollo workflow software. Built with utilities in mind, Apollo provides the tools your public, private, or municipal utility needs to automate manual processes. With Apollo, you can improve efficiency across departments and ensure critical information is in the right hands at all times.  

Diagram showing examples of what the user can do with the software, including looking at usage graphs, sending information, notifying users, and a calendar.

Automated Workflow Solutions for Every Department 

Thanks to a feature-rich design, you can easily integrate Apollo and enhance the existing solutions across your organization. Our workflow software optimizes resource allocation and compliance management through automating workflows and processes, all while providing a central hub to store and access important information. With Apollo, data from your intelligent forms is automatically collected, compiled, and distributed 24/7. Once complete, forms are automatically routed to the proper departments and people—eliminating the need for the manual sorting of collected data. 

Customer Service

Apollo makes it easy to put the focus on your customers by providing intelligent forms and automating your utility’s workflow processes. With Apollo, smart forms for everything from pre-authorized payments, to service requests can be completed and submitted 24 hours a day, seven days a week. New customers can even complete new customer agreements. Once completed, customer information is automatically collected, stored, and routed to the appropriate departments. Apollo improves efficiency across the board—increasing customer satisfaction and reducing the strain on resources. 

Billing

Apollo improves the revenue cycles of your utility by automating the billing process—from distribution through to final payment. Our workflows manage billing queues, notify customers of overdue payments, and ensure all billing issues or discrepancies are delegated and dealt with quickly. By reducing human error and speeding up the billing process, Apollo maintains the security of your finances and strengthens your revenue cycle. 

Engineering

When your engineers are in the field, they need access to the right information to ensure their work is done properly. Apollo makes this possible. By automating your processes and implementing intelligent forms, your engineers can collect data instantly, then push it out to workers in the field. Additionally, you can manage your facilities and any maintenance work that needs to be done, track trucks and tools as they are being deployed in the field, and more. When your engineering department is able to work quickly to address utility issues and perform necessary maintenance or upgrades, the customer experience reaches new heights. 

​Apollo Ensures the Information You Need is Always at Your Fingertips 

Once compiled, your data can be shared across departments quickly, conveniently, and securely. Easily configured internal processes mean the days of chasing down physical documents will be a thing of the past. Instead, Apollo ensures information is never more than a click away—significantly reducing operational efforts and costs by eliminating redundant tasks and improving your ability to properly serve your customers.

​Apollo Improves Efficiency Across the Board

Whether it’s the Billing Department setting up new connections or pre-authorized payments, Customer Service booking a service call, or Engineering staying up-to-date on the status of their facilities, Apollo provides solutions every department can benefit from. Easy to use and loaded with robust features, the Apollo workflow software can immediately improve the processes of your public, private, or municipal utility.

To learn more about how the Apollo workflow software can benefit your utility, and to see it in action, schedule a live demo today.

Request an Apollo Demo

Experience the Apollo framework in action. Request a demo today! 

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