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The SilverBlaze Blog

Following the launch of our brand-new website and the rebrand of our award-winning software, SilverBlaze is happy to announce a successful show at this year’s CS Week with product demos in high demand.

The event was held at the Tampa Convention Centre in Florida on April 30 to May 4.

Energy was running high as conference participants visited our booth for SilverBlaze demos during the show. Our team was excited to showcase our SilverBlaze Customer Portal and SilverBlaze Smart Forms software to current and potential customers, as well as strategic partners. 

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In the program guide to CS Week 2018, Rob Litke, CEO CS Week, frames technology versus human interaction as a theme, for what will be an exceptional event and conference for the utility industry.

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Industry conferences and expositions provide an exceptional opportunity to learn more about an industry and market trends, network with leading companies and experts, and see the latest product developments. Forums, workshops, seminars, allow you to share ideas and challenges, and get answers to your questions.

There are several major Utility / Power conferences held annually in the US. We’ve identified six to consider attending when planning out your calendar for next year. These conferences bring together Customer Service Managers, Engineers, IT Managers, and various professions involved in electric, water, gas, alternative power, and telecom services, and offer in-depth keynote addresses and comprehensive break-out sessions or seminars.

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Several major hurricanes, Category 3 or greater, have churned through the Atlantic so far this season. We've all seen the devastation and heard about tragedies caused by Hurricane Harvey, Irma and Maria, and we want to show our support for the first responders, and agencies, helping to piece back the communities these storms have impacted.  

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Each year, there are many conferences for utilities vying for your attention (and budget). There are simply too many conferences to possibly attend them all. That's why it's important to choose carefully which ones you'll attend. CS Week bills itself as the premier annual education and customer service conference for electric, gas, and water utilities from across North America and beyond. Because the focus of the conference is on customer service and experience, attendance is nearly essential for any utility looking to meet customer expectations and remain competitive. If your utility is still on the fence about attending CS Week, here are our top four reasons why you should attend.

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Utility conferences are a perfect opportunity to learn more about the latest advancements in technology designed specifically with utilities in mind. They are also a great opportunity to meet with other utility providers to discuss your unique challenges as well as your success stories. If you’re looking to fill your 2017 calendar conference dates, we can help. Here are five utility conferences to consider attending in 2017. 

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