Customer Service Forms & Workflows

Ensure your customer service department has the tools in place to improve customer engagement, service fulfillment and overall satisfaction with the Apollo workflow software from SilverBlaze. Apollo provides public, private, and municipal utilities with intelligent customer forms that can be accessed 24/7 to automatically route requests and information to the right people in your organization. By automating these processes and workflows, staff productivity will increase, the strain on customer service to manage requests and issues is minimized, and the customer experience improves dramatically across the board.