Help Customers Understand & Adjust Their Usage with Consumption Information
Supply customers with second-to-none self-service access to their utility information with regular meter and smart meter consumption information from Capricorn. This access puts a heavy focus on customer engagement—allowing customers to view usage data that helps them make beneficial, cost-saving decisions on how and when they use their utilities.
Educating and Empowering Customers
With consumption readings from traditional and smart meters, customers gain easy access to detailed data, patterns and insight into how much water, electricity, gas or other utilities they are using. Once collected, this data can be:
- Displayed via interactive consumption charts
- Charted and downloaded using the Green Button format for a customer’s personal records
- Helpful to customers to reduce their footprint or modify their usage to save money
Additionally, through the Smart Metering module, customers can sign up for predicted billing, which helps regulate their monthly billing amount. Secure in the knowledge that they can view their predicted bill amount at any time, customer satisfaction increases across the board.