Silverblaze seamlessly connects your customers to your services with our Customer Engagement Portal, Mobile App, Adaptive Consumer Engagement, and Smart Forms solutions. Increase financial performance, operational efficiency, and customer engagement.
Our customer engagement solution makes it easy for your customers to manage their utility accounts, chart usage data, and pay their bills directly from their smartphones or tablets. It’s convenient for them, and it’s valuable for you because it can help:
In a rapidly evolving world, the expectations of utility customers are reaching new heights. With Silverblaze, you have the tools to transform your service into an experience that customers value and trust.
See firsthand the comprehensive features and attractive, easy-to-use design.
Talk to our team and find out how much your investment will be.
Give customers the visibility and options they need to manage their consumption.
Your customers can access the information they need when it’s most convenient for them. As a completely customizable self-service web portal solution, the Silverblaze Customer Portal offers features customers demand, including: e-billing, payment, customer usage, and more.
When you don’t have the right customer engagement platform, everyone feels frustrated and disconnected. We believe you deserve the tools you need to improve financial performance, operational efficiency, and customer engagement. We understand how difficult it can be to get customers to engage, which is why we’ve been offering utility providers like you award-winning software solutions since 1999.
As part of the Harris Family, Silverblaze works synergistically with the Harris Utilities portfolio of solutions, allowing utilities to deliver the future of self-service, touchless and omnichannel experiences to millions of customers and citizens they serve
Getting started with our platform is simple.
First, view a demo to see how it works. Then, get a custom quote. And finally, put it to use, so you can maximize customer engagement and see a real impact.
In the meantime, check out our featured case study to see the benefits of using our platform. It’s time to stop worrying about all the issues that come with low customer engagement, and instead, transform your operations to become the leading utility company in your area.
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