Pricing for the SilverBlaze Customer Portal, SilverBlaze Forms & Workflows, and additional Add-ons are highly competitive and captured by our solution’s exceptional ROI.
When you choose a SilverBlaze utility solution you are provided with all the tools and support you need to meet your organization’s specific requirements. Typical customer implementations incorporate:
The SilverBlaze solution licensing is structured for unlimited registered users per server instance. Utilities implementing SilverBlaze Smart Forms can graduate to an Enterprise License, providing an unlimited number of Smart Forms and unlimited users per server instance.
Danville Utilities provides a variety of services including electric, natural gas, and water to over 48,000 residences and businesses in a 500-square mile service area. Providing a wide range of services presented Danville Utilities with a complex challenge.
Learn how the SilverBlaze Customer Portal addressed Danville’s
Due to the evolution of technology, customers across every single industry now want instant and seamless issue resolution. Friction in the customer support journey can significantly affect a utility provider’s satisfaction levels, and ultimately results in a below-par customer experience (CX).