Senior Vice President
Douglas is a strong leader with 20 years of experience managing a diverse portfolio of organizations. Prior to Silverblaze, Douglas worked in the Harris healthcare vertical, helping to develop organizations with strong operational excellence. At Silverblaze, Douglas is committed to bringing innovation to serve clients as effectively and efficiently as possible.
Follow Douglas on LinkedIn
Vice President, Operations
As Vice President of Operations, Chris supports the Professional Services and Client Services teams to help clients maximize their experience and investments. She specializes in streamlining processes, fostering high-performing teams, and driving sustainable growth within utilities, renewable energy, social media, and financial services industries. A dedicated advocate for continuous improvement and innovation, Chris is a 2024 Foresee graduate and has recently earned certifications in Executive Coaching, Microsoft AI Fundamentals, and Customer Success Management.
Follow Chris on LinkedIn
Vice President, Research & Development
Sharat has 20 years of experience as a software developer, with over 14 years being spent with Harris. His background as a software engineer has given him a strong foundation in problem solving to find practical solutions to complex challenges. He brings a collaborative approach to R&D at Silverblaze, making sure to collaborate with sales, support, and professional services teams. Sharat’s working philosophy is based on a quote from a previous colleague in product management: “build the right stuff and build the stuff right”.
Follow Sharat on LinkedIn
Director, Support Services
Director, Sales & Marketing
With over 20 years of experience in marketing, sales, and training, Greg is a storyteller with a proven track record of creating engaging customer experiences across multiple channels, verticals, and regions. At Silverblaze, Greg is passionate about leveraging technology and innovation to solve customer problems and create value.
Follow Greg on LinkedIn
Director, Business Development
Director, Cloud Operations & Digital Transformation
With a strong foundation in cloud architecture and DevSecOps, Alexander brings a deep technical and strategic focus to Silverblaze. He has led initiatives to automate data pipelines, implement advanced security controls, and integrate Large Language Model tools into enterprise data environments. Most recently, he directed efforts to de-identify and prepare high-quality datasets for AI training—contributions that may now be helping power tools like OpenAI and Google’s models. Driven by innovation and a commitment to digital excellence, Alexander is now focused on modernizing Silverblaze’s cloud infrastructure, enhancing operational efficiency, and leading our digital transformation strategy.
Follow Alexander on LinkedIn
Danville Utilities provides a variety of services including electric, natural gas, and water to over 48,000 residences and businesses in a 500-square mile service area. Providing a wide range of services presented Danville Utilities with a complex challenge.
Learn how the Silverblaze Customer Portal addressed Danville’s requirements, and delivered a robust and engaging platform capable of integrating multiple utility applications into a single elegant solution.
Enter your name and email below for quick access to our infographic that outlines the benefits of our customer engagement solution.
Enter your name and email below to see our customer engagement solution at work.
