The Ultimate Utility Customer Engagement Solution

Increase financial performance, operational efficiency, and customer engagement.

Proven Performance,
Global Reach

In a rapidly evolving world, the expectations of utility customers are reaching new heights. With silverblaze, you have the tools to transform your service into an experience that customers value and trust.

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Seamlessly Connect Your Customers With Your Services

The way people interact with the world around them has changed, and that includes the way your customers interact with you as a utility company. They want a quick, easy way to connect with your services. Are you providing it?

A Platform That Benefits Everyone

Our customer engagement solution makes it easy for your customers to manage their utility accounts, chart usage data, and pay their bills directly from their smartphones or tablets. It’s convenient for them, and it’s valuable for you because it can help:

Reduce call volume

Shorten revenue cycle

Engage customers

Increase customer satisfaction

Influence customer behavior

Drive conservation and efficiency

Ready To Get Started?

View Demo

See firsthand the comprehensive features and attractive, easy-to-use design.

Get Custom Quote

Talk to our team and find out how much your investment will be.

Maximize Customer Engagement

Give customers the visibility and options they need to manage their consumption.

The silverblaze Utility Customer Portal

My Account

Your customers can access the information they need when it’s most convenient for them. As a completely customizable self-service web portal solution, the silverblaze Customer Portal offers features customers demand, including: e-billing, payment, customer usage, and more.

  • Billing & Payment
  • Conservation & Demand
  • Customer Usage & Analytics
  • Notifications & Alerts

request demo learn more

Award-winning Software Solutions Since 1999

At silverblaze, we know you want to be the leading utility company in your area. In order to do that, you need to engage and empower your customers. But that’s hard to do when you don’t have the right customer engagement platform, which leaves everyone feeling frustrated and disconnected.

We believe you deserve the tools you need to improve financial performance, operational efficiency, and customer engagement. We understand how difficult it can be to get customers to engage, which is why we’ve been offering utility providers like you award-winning software solutions since 1999.

Getting started with our platform is simple.

First, view a demo to see how it works. Then, get a custom quote. And finally, put it to use, so you can maximize customer engagement and see a real impact.

In the meantime, check out our featured case study to see the benefits of using our platform. It’s time to stop worrying about all the issues that come with low customer engagement, and instead, transform your operations to become the leading utility company in your area.

Our Clients

Our Partners

We Help Utilities Enage, Advise, & Empower Customers to Drive Efficiency and Savings

View All Features: Download “The silverblaze Solution”

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Learn how implementing the silverblaze Customer Portal increased employee efficiency, customer satisfaction, and revenue, at an electric utility.

Enter your name and email below to see our customer engagement solution at work.