The Ultimate Utility Customer Engagement Solution

Increase financial performance, operational efficiency, and customer engagement.

Proven Performance,
Global Reach

In a rapidly evolving world, the expectations of utility customers are reaching new heights. With Silverblaze, you have the tools to transform your service into an experience that customers value and trust.

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Graphic of a smartphone with a checkmark, symbolizing customer engagement and utility service management for Silverblaze Solutions.

Seamlessly Connect Your Customers With Your Services

The way people interact with the world around them has changed, and that includes the way your customers interact with you as a utility company. They want a quick, easy way to connect with your services. Are you providing it?

A Platform That Benefits Everyone

Our customer engagement solution makes it easy for your customers to manage their utility accounts, chart usage data, and pay their bills directly from their smartphones or tablets. It’s convenient for them, and it’s valuable for you because it can help:

Utility customer engagement platform interface, showcasing features for account management, usage tracking, and bill payments, emphasizing convenience and accessibility for utility companies.

Reduce call volume

Graphical representation of increasing daily transactions with a focus on customer engagement and utility services for Silverblaze Solutions.

Shorten revenue cycle

Illustration of a person interacting with a laptop and a digital screen, representing customer engagement and utility service management in a self-service portal context.

Engage customers

Customer engagement and satisfaction graphic featuring stars and a checkmark, symbolizing utility service quality and user-friendly solutions from Silverblaze.

Increase customer satisfaction

Customer engagement icons representing satisfaction and interaction for utility services.

Influence customer behavior

Utility customer engagement platform graphic featuring a target and arrow, symbolizing efficient account management and service accessibility for utility companies.

Drive conservation and efficiency

Ready To Get Started?

Blue square with the number "01" in bright yellow, symbolizing a step or feature in the Silverblaze utility customer engagement platform.

View Demo

See firsthand the comprehensive features and attractive, easy-to-use design.

Blue square with the number "02" in bright yellow, symbolizing a step or feature in a customer engagement process for utility billing solutions.

Get Custom Quote

Talk to our team and find out how much your investment will be.

Blue square with the number "03" in bright yellow, representing a step or section in a customer engagement process for utility services.

Maximize Customer Engagement

Give customers the visibility and options they need to manage their consumption.

The Silverblaze Utility Customer Portal

My Account

Your customers can access the information they need when it’s most convenient for them. As a completely customizable self-service web portal solution, the Silverblaze Customer Portal offers features customers demand, including: e-billing, payment, customer usage, and more.

  • Billing & Payment
  • Conservation & Demand
  • Customer Usage & Analytics
  • Notifications & Alerts

Let’s Connect learn more

Award-winning Software Solutions Since 1999

At Silverblaze, we know you want to be the leading utility company in your area. In order to do that, you need to engage and empower your customers. But that’s hard to do when you don’t have the right customer engagement platform, which leaves everyone feeling frustrated and disconnected.

We believe you deserve the tools you need to improve financial performance, operational efficiency, and customer engagement. We understand how difficult it can be to get customers to engage, which is why we’ve been offering utility providers like you award-winning software solutions since 1999.

Getting started with our platform is simple.

First, view a demo to see how it works. Then, get a custom quote. And finally, put it to use, so you can maximize customer engagement and see a real impact.

In the meantime, check out our featured case study to see the benefits of using our platform. It’s time to stop worrying about all the issues that come with low customer engagement, and instead, transform your operations to become the leading utility company in your area.

Our Clients

Our Partners

We Help Utilities Enage, Advise, & Empower Customers to Drive Efficiency and Savings

View All Features: Download “The Silverblaze Solution”

Enter your name and email below for quick access to our infographic that outlines the benefits of our customer engagement solution.

Person holding smartphone displaying a power outage alert, new bill notification, high usage warning, and usage exceeded message from a customer engagement solution.

FEATURED CASE STUDY

Learn how implementing the Silverblaze Customer Portal Mobile App increased customer satisfaction, convenience, and self-service at an electric utility.

Enter your name and email below to see our customer engagement solution at work.