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Utility Conservation and Demand Management

The long-term plans of any utility provider must include objectives for managing conservation and demand. These policies are designed to modify your customer’s demand for your utility services, and encourage customers to reduce utility usage during peak hours.

By engaging, educating, and incentivizing utility customers to monitor and adjust their consumption accordingly, the SilverBlaze Customer Portal —the award-winning self-service web portal solution from SilverBlaze—provides the tools which utilities need to achieve their conservation and demand management goals.

To learn how the SilverBlaze Customer Portal can help with your conservation and demand management objectives, schedule a consultation today.

At OMU we wanted a web portal that was full featured plus. Our customers expect the standard information and functionality, such as bills and payments. However, with the SilverBlaze Customer Portal our customers get so much more. We are very pleased with the SilverBlaze Customer Portal and its continuing development.
Ben Hill
Owensboro Municipal Utilities

The SilverBlaze Solution

The best way to experience the SilverBlaze Customer Portal is with a personalized demo. Our team will walk you through the SilverBlaze solution, so you can see first-hand the comprehensive features, and the attractive, easy-to-use design.

Your demo will include viewing features such as bill presentment, bill payment, payment alerts, Smart metering activity, time of use stats, and more. We look forward to showing you the SilverBlaze Customer Portal and answering your questions.

SilverBlaze Enhances Customer Engagement Platform with ACE Merger

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SilverBlaze has evolved substantially over the past year and a half and is now excited to formally announce its merger with Harris Utilities’ Adaptive Consumer Engagement (ACE) platform to enhance its customer engagement platform.

View All Features: Download “The SilverBlaze Solution”

Enter your name and email below for quick access to our infographic that outlines the benefits of our customer engagement solution.

FEATURED CASE STUDY

Learn how implementing the SilverBlaze Customer Portal increased employee efficiency, customer satisfaction, and revenue, at an electric utility.

Enter your name and email below to see our customer engagement solution at work.
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