The long-term plans of any utility provider must include objectives for managing conservation and demand. These policies are designed to modify your customer’s demand for your utility services, and encourage customers to reduce utility usage during peak hours.
By engaging, educating, and incentivizing utility customers to monitor and adjust their consumption accordingly, the SilverBlaze Customer Portal —the award-winning self-service web portal solution from SilverBlaze—provides the tools which utilities need to achieve their conservation and demand management goals.
To learn how the SilverBlaze Customer Portal can help with your conservation and demand management objectives, schedule a consultation today.
At OMU we wanted a web portal that was full featured plus. Our customers expect the standard information and functionality, such as bills and payments. However, with the SilverBlaze Customer Portal our customers get so much more. We are very pleased with the SilverBlaze Customer Portal and its continuing development.
The best way to experience the SilverBlaze Customer Portal is with a personalized demo. Our team will walk you through the SilverBlaze solution, so you can see first-hand the comprehensive features, and the attractive, easy-to-use design.
Your demo will include viewing features such as bill presentment, bill payment, payment alerts, Smart metering activity, time of use stats, and more. We look forward to showing you the SilverBlaze Customer Portal and answering your questions.
The customer experience is becoming increasingly important in all industries, and utility providers now have a range of reasons for wanting to better engage their customers and offer superior customer service.
In fact, a recent study from Deloitte predicts that utility providers will...