As with all sectors, the water industry has undergone some vast changes within the last decade and technology has changed the way utility companies must run their business if they want to keep up with customer demands.
A report, titled The Digital Transformation Of Water: 8 Trends To Watch In 2018, read: "Globally, the water industry has embarked on a journey toward digital transformation. The sector can no longer sustain itself in isolation from the technological shifts happening in other infrastructure industries and at the customer level.”
Thankfully, the SilverBlaze Customer Portal has been used by water utility companies for almost 20 years due its innovative and user-friendly nature.Designed specifically with the needs of your customers in mind, the SilverBlaze customer portal works seamlessly with both your system and your customers.
Our experience in the water industry has enabled us to tailor the Customer Portal specifically to meet the requirements of your business. Implementation of the portal will improve interactions with your customer.
Danville Utilities provides a variety of services including electric, natural gas, and water to over 48,000 residences and businesses in a 500-square mile service area. Providing a wide range of services presented Danville Utilities with a complex challenge.
Learn how the SilverBlaze Customer Portal addressed Danville’s
We understand that no two utility companies are the same, each has unique systems, processes and software. SilverBlaze has worked with utility companies across North America and the Caribbean, integrating the SilverBlaze Customer Portal with many different systems and platforms.