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    Water & Sewer

    Water and Sewer Utility Solutions

    As with all sectors, the water industry has undergone some vast changes within the last decade and technology has changed the way utility companies must run their business if they want to keep up with customer demands.

    A report, titled The Digital Transformation Of Water: 8 Trends To Watch In 2018, read: "Globally, the water industry has embarked on a journey toward digital transformation. The sector can no longer sustain itself in isolation from the technological shifts happening in other infrastructure industries and at the customer level.”

    Thankfully, the SilverBlaze Customer Portal has been used by water utility companies for almost 20 years due its innovative and user-friendly nature. 

    Designed specifically with the needs of your customers in mind, the SilverBlaze customer portal works seamlessly with both your system and your customers.
    Water & Sewer Utility Solutions


    Our experience in the water industry has enabled us to tailor the Customer Portal specifically to meet the requirements of your business. Implementation of the portal will improve interactions with your customer.

    Alectra Case Study

    Featured Case Study

    Enhancing Efficiency and Satisfaction with Customer Self-Service

    Learn how implementing the SilverBlaze Customer Portal increased employee efficiency, customer satisfaction, and revenue, at an electric utility.

    The utility was interested in implementing 24/7 self-service functionality throughout their website—providing customers with a portal to make inquiries, to view current and previous bills, review account history, and visually track consumption history.

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    Need to Improve Utility Customer Satisfaction? Here’s How eBilling Will Help

    Today’s consumers are spending an increasing amount of time on their cellphones and other mobile devices. It’s for this reason that an increasing number of utility providers are now investing in eBilling to improve customer satisfaction. 

    In fact, the new Billing Industry Benchmarks report from ...

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    SilverBlaze Utility Solutions

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    401-45 Vogell Road
    Richmond Hill, ON CA
    L4B 3P6
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