Kings Mountain Partners with Silverblaze Solutions to Release Mobile App

Richmond Hill, ON – Silverblaze Solutions is excited to announce that the City of Kings Mountain has launched their new mobile app, KMpay. The new app compliments the City’s suite of customer engagement tools to support their customers in viewing bills, making payments, and managing accounts. KMpay is available for download now on the Google […]

Provo City Customer Service Wins Women Who SPARK Team Award!

Provo City logo with "Welcome Home" tagline and "awarded by Utility Leadership 2030 Collaborative," celebrating the 2025 Women Who SPARK Team Award for Provo City’s Customer Service Department.

Richmond Hill, ON – Silverblaze Solutions extends an enthusiastic congratulations to partners at Provo City’s Customer Service Department for receiving the 2025 Women Who SPARK Team Award, presented by Utility2030! Utility2030 is an organization that brings together utility professionals driving transformation at the intersection of customers, employees, and operations. Last year, Silverblaze nominated the leaders […]

Alameda Municipal Power Goes Live on the Silverblaze Mobile App

Hand holding smartphone displaying the Alameda Municipal Power app interface, featuring options for bill payment, payment history, billed usage, smart meter, and usage comparison.

Richmond Hill, ON – Silverblaze Solutions announces the successful implementation of our mobile app with valued and longstanding customer, Alameda Municipal Power (AMP). AMP expands their customer experience offerings with the Silverblaze mobile app for its utility customers, in addition to their online portal, both developed by Silverblaze and available in the Apple App Store […]

Provo 311 Customer Service Pushing Innovation to Best Support Their Community

Provo City customer service team members standing at the reception desk in a modern office, promoting community support and engagement.

Richmond Hill, ON – Silverblaze Solutions is proud to nominate the City of Provo 311 Customer Service Department for Utility2030’s Women who SPARK Business Transformation award. This nomination acknowledges them as leaders in the utility space, who steer holistic, transformative changes within their organization. The Business Transformation Award recognizes female professionals—from utility and vendor companies—for […]

Silverblaze Celebrates 25 Years of Innovation in the Utility Software Industry

Dan Mair, Co-Founder of Silverblaze, celebrating 25 years of innovation in utility software, wearing a black hoodie with glasses, against a modern, abstract background featuring the Silverblaze logo.

Richmond Hill, ON – Silverblaze solutions, an award-winning software development firm for the utilities sector, is proud to celebrate its 25th year in business. Silverblaze solutions opened its doors to customers in August 1999, starting out as an IBM partner consulting company. The Silverblaze team soon created a product customized to meet the needs of […]

Silverblaze Introduces New Functionality to Help Utility Customers Save Energy & Water

Water flowing from a black kitchen faucet, illustrating water conservation efforts related to Silverblaze's utility customer solutions.

Richmond Hill, Ontario – Today, Silverblaze, a subsidiary of Harris Utilities, has announced that its consumer self-service platform has been bolstered by a broader set of energy efficiency, decarbonization, and water conservation functionality.   Powered by the Microsoft Azure SaaS cloud, Silverblaze is a secure, white-labeled consumer self-service portal that has been enabling utility customers to connect with their […]

Harris expands its utilities portfolio with the acquisition of Silverblaze

SilverBlaze and Harris logos, symbolizing the acquisition of SilverBlaze by Harris in the utility software industry.

Ottawa, ON – Harris, a global vertical market software provider and acquirer, broadened its utilities portfolio by acquiring the business of Silverblaze Solutions Inc.(Silverblaze), a provider of award-winning customer service and engagement software solutions. Harris began its operations in the municipal utility sector 45 years ago and continues to build upon its leadership position with the […]

Silverblaze Moves to Brand-New Office Location

Modern office building with large glass windows, reflecting blue sky, representing Silver Blaze Solutions' new location for enhancing utility customer engagement and trust.

SilverBlaze Solutions is excited to announce the opening of its brand-new office location in celebration of 20 years in business.  The company, which has created the award-winning Customer Portal for Utilities, officially moved into the new office location on Monday, August 19, 2019. The office is located at:  45 Vogell Road, Suite 401Richmond Hill, OntarioCanada, L4B 3P6 […]

Silverblaze Customer Portal Positioned for Utilities Industry Success

Electric utility pole with power lines against a clear blue sky, symbolizing infrastructure for utility services.

Capricorn and Apollo Software Rebranded Tampa, FL — April 30, 2018 — Silverblaze, a leading provider of customer portal solutions for the utilities industry, has positioned itself for future success with the rebranding of its award-winning software, the launch of its new website, and increased brand presence at this year’s CS Week. The company’s award-winning software […]