Richmond Hill, ON — Silverblaze announces the return of Dan Mair as Executive Vice President. A founding partner of Silverblaze since 1999, Dan’s return marks the beginning of a new chapter for a company that has spent more than two decades shaping how utilities engage with their customers.
“Some journeys take you far from where you started — and then bring you right back to where you belong,” says Dan. “I didn’t come back out of nostalgia. I came back because of what this team has built, and because I believe the most exciting work is still ahead of us.”
For customers and partners, Dan’s return signals continuity with renewed energy. The relationships and commitments that have defined Silverblaze for over two decades remain at the core of everything the company does, but what changes is a sharper focus on listening, on alignment, and on delivering solutions that move the needle.
“Our customers deserve a leadership team that is accessible, engaged, and relentlessly focused on delivering meaningful value,” says Dan. “That’s not a goal, that’s the standard.”
With deep product knowledge and a founder’s perspective, Dan is uniquely positioned to advance Silverblaze’s next generation of customer self-service offerings, including significant investments in mobile and AI capabilities that reflect where the utility industry is heading.
The long-term vision is equally clear: to make Silverblaze the most trusted name in utility customer engagement. Not just a software vendor, but a long-term partner that helps utilities stay ahead of rising customer expectations in a rapidly evolving landscape.
“The best chapter of this company’s story is the one we write next,” says Dan. “I’m honoured to write it with this team.”
About Silverblaze
Silverblaze is an award-winning software innovation, development and consulting firm. Founded in 1999, Silverblaze provides utilities with fully integrated, value-focused, and highly customizable web self-service portal and smart forms software.
For over 25 years, Silverblaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement. Learn more about the diverse roster of clients Silverblaze has helped succeed.
