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Smart Forms for Engineering and Operations

Your engineering department keeps your utility services running, so ensure they always have access to the most up-to-date information possible with SilverBlaze Smart Forms and workflow. SilverBlaze Smart Forms are able to keep every member of your engineering team connected through the use of intelligent forms and automated workflows.

The engineering departments of gas, electric, and water utility providers of all sizes will see immediate benefits from choosing SilverBlaze, including the ability to:

  • Instantly collect and route data for use in the office or out in the field
  • Ensure important information is securely stored in a central location that is easily accessible by authorized personnel
  • Monitor the status of equipment, personnel, and jobs department-wide
  • And more!
SilverBlaze Smart Forms

Empower Engineers with Intelligent Forms and Workflows

Through the use of intelligent forms and automated workflows, engineering departments in public, private, and municipal utility companies will have a complete overview of their critical information. SilverBlaze Smart Forms offer a rich assortment of intelligent web forms and automated workflows for engineering departments, including:

  • Equipment Management – Department heads are able to easily keep track of equipment, from tools to vehicles, whether it is out in the field, in storage, or being repaired.
  • Facilities Management – Keep up-to-date on the status of your facilities, and easily locate data and information on any maintenance work that has been completed or will be conducted.
  • Work Allocation – Managers can easily distribute tasks and work to engineers in the field, entirely in real time. Likewise, engineers can automatically request more work as they complete their previously assigned tasks.

Give Your Engineering Department Tools to Succeed

The impact of implementing SilverBlaze Smart Forms and workflow software for your engineering department is wide-reaching:

  • Automated workflows and processes significantly reduce operational efforts in your engineering department
  • Redundant tasks will be eliminated
  • Internal processes can be easily configured
  • Customer service requests will be fulfilled quickly, improving customer satisfaction

Engineering departments are on the front lines for any utility company. Without them, utilities of all sizes would struggle to keep up with the demand for maintenance, upgrades, installations and service calls. SilverBlaze Smart Forms and workflows reduces the strain on engineering departments, allowing them to focus on the needs of the customer—improving satisfaction and reputation.

Experience the impact SilverBlaze Smart Forms can have on your engineering department for yourself!

Danville Case Study

Featured Case Study

Multiple Utility Applications One Powerful Portal

Danville Utilities provides a variety of services including electric, natural gas, and water to over 48,000 residences and businesses in a 500-square mile service area. Providing a wide range of services presented Danville Utilities with a complex challenge.

Learn how the SilverBlaze Customer Portal addressed Danville’s requirements, and delivered a robust and engaging platform capable of integrating multiply utility applications into a single elegant solution.

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Utility Providers Must Consider the Customer Journey for Increased Engagement

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SilverBlaze Utility Solutions

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