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SilverBlaze Company News

Utility Customer Portal Software Provider, SilverBlaze, Celebrates 20th Anniversary at CSWeek With World-Class Partnerships and Product Innovation

[Phoenix - AZ - April 8, 2019] SilverBlaze Solutions (www.silverblaze.com), an award-winning software development and consulting firm for the utilities sector, is celebrating its 20th year in business while attending CS Week in Arizona on April 8-12 at booth #1139.

The company - which was founded in 1999, is based in Toronto, Canada - provides highly-customizable, self-service customer portals to a wide range of water, sewer, electric, gas and telecom utilities across the US, Canada and the Caribbean.

The company’s success has been founded on two pillars - fostering strategic alliances with key utility industry players, and pushing the boundaries of its utility customer self-service portal software through innovation delivering the best customer experiences.



By leveraging the company’s strategic partnerships with some of the industries most experienced utility software and consulting firms, SilverBlaze has not only grown significantly in recent years, but has also been able to provide best-in-class and innovative utility customer portal solutions to the marketplace.

“Much of our recent success is owed to nurturing strong, world-class partnerships in the utility sector,” commented David Harty, Director of Sales and Marketing at SilverBlaze. “Many of the major vendors serving the utility sector, seek out our utility customer portal software expertise, which is a testament to the quality of our software solution, and our consulting services. We are always prepared to collaborate with new vendors and partners in the utilities space.”

SilverBlaze has become a leader in business collaboration through its partnerships with utility experts such as utility billing system providers, utility payment processors, smart meter companies, and many more. These strategic alliances are helping SilverBlaze to provide the latest utility customer portal solutions to increase their customer interactions and experiences online.

“SilverBlaze has been a wonderful partner, a true pleasure to work with. They are true innovators in the utility customer portal space and we look forward to working with them for many years to come.” said Cameron Mahbubian, Executive Vice President of Systems & Software, a Harris Utilities division.

Along with recognizing the importance of its partnerships in 2019, SilverBlaze is also focusing on bringing significant innovation to its utilities customer portal software solutions.

SilverBlaze is introducing a series of utility customer portal software enhancements at the CSWeek show this week. Updates include a new conservation platform, a mobile app, as well as plans to expand its existing Smart Forms technology - which has rapidly grown in popularity over the past couple of years and includes over 30 different forms with intelligent workflows.

If you have any questions about SilverBlaze’s strategic partnership opportunities, product innovations, or simply want to learn more about the SilverBlaze Customer Portal for Utilities, reach out to the company’s team of experts today at 1-866-305-1911.

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About SilverBlaze

SilverBlaze Solutions is an award-winning software development and consulting firm for the utilities sector. Founded in 1999, SilverBlaze provides utility firms with value-focused, highly-customizable, self-service portals and smart forms software.

Over the past 20 years, SilverBlaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement through their utility customer self-service portal software. Some of SilverBlaze’s clients include Danville Utilities, Alectra Utilities, and the Bermuda Electric Light Company. Learn more at www.silverblaze.com.

About Harris Utilities

Harris Utilities is a leading provider of advanced enterprise software solutions that meet the rapidly evolving needs of electric, water and gas utilities throughout North America and the Caribbean. Learn more at www.harrisutilities.com


SilverBlaze Customer Portal Positioned for Utilities Industry Success

Capricorn and Apollo Software Rebranded

Tampa, FL -- April 30, 2018 -- SilverBlaze, a leading provider of customer portal solutions for the utilities industry, has positioned itself for future success with the rebranding of its award-winning software, the launch of its new website, and increased brand presence at this year’s CS Week.

The company’s award-winning software provides utility professionals with the tools needed to enhance customer engagement through a self-service web portal, connecting customers with utility providers on any device.

The company’s Capricorn and Apollo products have been rebranded to the SilverBlaze Customer Portal and SilverBlaze Smart Forms, respectively. The two products will continue to offer innovative and unique solutions to utility providers, but now with even more brand clarity and benefits.

Add-on modules, such as Smart Meter, Commercial and Industrial Demand Management, Outage Integration, Telecom, and Content Management Systems, are all available, as well as some new features and new customer smart forms that can be seen at this year’s CS Week conference.

SilverBlaze has also launched its new website - www.silverblaze.com. It features a clean user-friendly design that improves functionality, navigation and enhances SilverBlaze’s rich content offering for utility professionals.

David Harty, Director of Sales and Marketing at SilverBlaze, said: “We’re excited to announce our rebranded Customer Portal software, as well as our brand-new functional website. We believe these updates will continue to position SilverBlaze as a leader in comprehensive software solutions for the utilities market.”

Meanwhile, SilverBlaze will be attending CS Week at the Tampa Convention Centre in Florida on April 30 to May 4. CS Week is the premier customer service and educational conference for electric, gas, water and cable utility professionals in Northern America, and around the world.

SilverBlaze will be exhibiting the SilverBlaze Customer Portal at booth 133, to the more than 2,000 utility professionals and industry partners attending the event. SilverBlaze consultants will be on hand to show utility professionals how the easy-to-install Customer Portal can provide high-value data and information across any device.

Harty added: “SilverBlaze will be on hand at CS Week to showcase our Customer Portal and Smart Forms & Workflow software. Come by for a demo and find out how our self-service portal and intelligent form software can provide your customers with all the tools they need to manage their account.”

The company will also be hosting a prize draw with the lucky winner picking up a brand-new TV, more details can be found at the SilverBlaze booth and www.silverblaze.com.

For more information on SilverBlaze’s updated product offerings, new website or to book a meeting at CS Week, please contact us on 1.866.305.1911 or visit our website at www.silverblaze.com.

About SilverBlaze

SilverBlaze Solutions is an award-winning software innovation, development and consulting firm. Founded in 1999, SilverBlaze provides utilities with value-focused, highly-customizable web self-service portal and smart forms software.

Over the past 19 years, SilverBlaze has successfully empowered clients throughout the United States, Canada, and the Caribbean to maximize customer engagement. Learn more about the diverse roster of clients SilverBlaze has helped succeed.

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Danville Case Study

Featured Case Study

Multiple Utility Applications One Powerful Portal

Danville Utilities provides a variety of services including electric, natural gas, and water to over 48,000 residences and businesses in a 500-square mile service area. Providing a wide range of services presented Danville Utilities with a complex challenge.

Learn how the SilverBlaze Customer Portal addressed Danville’s requirements, and delivered a robust and engaging platform capable of integrating multiply utility applications into a single elegant solution.

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